Hong Kong has established itself as an international legend in which you definitely have played a part.
As you have contributed to make Hong Kong a better place to live in, you deserve to enjoy every aspect of the glamorous life of this fascinating city.
Prima Living Group Limited is currently developing an online shopping platform which features world-wide living products with a superb taste and of the highest quality. Through our online platform, you can relax at home while enjoying the pleasure of shopping quality brands around the world.
We are a group of professionals with a wide range of experiences from the media, advertising, marketing and top brand European household products in wholesale and retail fields. We share the same meticulous attitude in work as you do, as well as your perseverance in life goals. For this, Prima Living Group Limited is striving towards the goal of establishing a shopping platform of trustworthy and uncompromising quality of top-branded living products.
It’s time to put behind the ordinary and turn over a new chapter of extraordinary in life.
General Terms:
- Items sold are non-refundable.
- The products are supplied by Prima Living Group Limited
- If in case of any dispute, Prima Living Group Limited and health.ESDlife reserve the right of final decision.
Delivery Terms:
- Enjoy free shipping for order above $300, otherwise a local delivery service fee $40 will be requested.
- We will arrange the shipment within 3-5 working days after the order is confirmed. Remote area needs to take one or two days more on delivery. We do not provide delivery on Lantau Island, Ping Chau, Hei Ling Chau, Lamma Island, Po Toi Island, and Cheung Chau.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
Email: support@esdlife.com / ESDlife customer service hotline: (852) 3151-2288
