About
ASANA 360 GLOBAL LIMITED is a Hong Kong company with a Korean brand with many years of history. Since its establishment, it has been adhering to the principle of "Comprehensive · Confidence · Care" to provide customers with a full range of skin care, slimming, health care products, life beauty, revitalizing treatments, and chiropractic treatments. And medical cosmetology and other major healthy life planning programs, and strive to build a "prestigious large health consumption platform" with the most users in the Asia Pacific region.
Terms & Conditions
General Terms:
- Items sold are non-refundable.
- The products are supplied by ASANA 360.
- If in case of any dispute, ASANA 360 and health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of ASANA 360 products of HK$600. For spending less than HKD$600, HKD$85 delivery fee will be charged.
- We will arrange the shipment within 1-3 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Warranty:
- The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact ASANA 360 Customer Service Department via the below channels within 3 days from the date of delivery.
Email: cs@asana360global.com
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